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Terms & Conditions
Privacy Policy, Refund Policy, and Terms & Conditions
### Refund Policy
**Refund Policy for White Dental Healthcare**
Thank you for choosing White Dental Healthcare for your dental needs. Please review our refund policy below:
**1. Appointment Consultations**
- **Non-Refundable:** All appointment consultations are non-refundable. This policy is in place due to the time and resources allocated for your appointment.
**2. Cancellations and Rescheduling**
- **24-Hour Notice:** If you need to cancel or reschedule your appointment, please provide at least 24-hour notice. This allows us to offer the time slot to another patient.
- **Emergency Cancellations:** In case of an emergency, please contact our office as soon as possible. We will do our best to accommodate your situation.
**3. Treatment Packages**
- **Refunds:** Refunds for treatment packages are considered on a case-by-case basis. Please contact our office to discuss your situation.
**Contact Us**
If you have any questions about our refund policy, please contact us at:
- **Address:** AF 15, Aditya City Center, Indirapuram, Ghaziabad
- **Phone:** 0120-4113800
- **Email:** info@whitedental.in
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### Terms & Conditions
**Terms & Conditions for White Dental Healthcare**
Welcome to the White Dental Healthcare website. By using our website and services, you agree to comply with and be bound by the following terms and conditions.
**1. General**
- **Acceptance:** By accessing our website, you accept these terms and conditions in full.
- **Changes:** We reserve the right to modify these terms at any time. Any changes will be posted on this page.
**2. Services**
- **Professional Care:** All dental services are provided by licensed professionals. We ensure the highest standard of care for all our patients.
- **Appointments:** Appointments can be scheduled online or by phone. Please provide accurate information to facilitate your booking.
**3. Use of Website**
- **Content:** The content on our website is for general information purposes only. It is not a substitute for professional dental advice, diagnosis, or treatment.
- **Prohibited Use:** You agree not to use our website for any unlawful purpose or in a way that could harm our website or business.
**4. Privacy**
- **Data Collection:** We collect personal information in accordance with our Privacy Policy. Please review our Privacy Policy for more details.
- **Cookies:** Our website uses cookies to enhance your browsing experience. By using our website, you consent to our use of cookies.
**5. Liability**
- **Limitation:** We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
- **Accuracy:** While we strive to provide accurate and up-to-date information, we make no warranties regarding the completeness or accuracy of the content on our website.
**6. Governing Law**
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Ghaziabad.
**Contact Us**
If you have any questions about these Terms & Conditions, please contact us at:
- **Address:** AF 15, Aditya City Center, Indirapuram, Ghaziabad
- **Phone:** 0120-4113800
- **Email:** info@whitedental.in
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Warranty terms and Conditions
Implant and Crown
### Warranty Terms and Conditions for Implants and Crowns
**Warranty Terms and Conditions for White Dental Healthcare**
At White Dental Healthcare, we are committed to providing high-quality dental care and ensuring our patients' satisfaction. This document outlines the warranty terms and conditions for dental implants and crowns provided by our clinic.
**1. Warranty Coverage**
- **Implants:** The warranty duration for dental implants is specified on the bill and varies depending on the treatment received. This warranty covers the replacement or repair of the implant in case of failure due to material defects or improper placement.
- **Crowns:** The warranty duration for dental crowns is specified on the bill and varies depending on the treatment received. This warranty covers the replacement or repair of the crown in case of failure due to material defects or improper placement.
**2. Warranty Conditions**
- **Eligibility:** The warranty is valid for the original patient who received the treatment at White Dental Healthcare.
- **Regular Maintenance:** The patient must adhere to the recommended maintenance schedule, including regular check-ups, cleanings, and any other care instructions provided by our dental professionals.
- **Oral Hygiene:** The patient must maintain good oral hygiene practices, including brushing and flossing regularly.
- **No Unauthorized Adjustments:** The warranty will be void if any modifications, adjustments, or repairs are performed by any dental professional not affiliated with White Dental Healthcare.
- **Implant Follow-Up:** The implant warranty is valid only if the patient follows the 6-month follow-up and cleaning appointments as recommended by our dental professionals.
**3. Warranty Exclusions**
The warranty does not cover the following:
- **Accidental Damage:** Damage caused by trauma, accidents, or misuse.
- *Example:* Breakage of a tooth with a crown on it does not warrant the replacement of the crown on the new tooth because the crown itself is under warranty.
- **Natural Wear and Tear:** Normal wear and tear or damage due to natural aging of the materials.
- **Non-Compliance:** Failure to follow the recommended maintenance schedule or oral hygiene practices.
- **Underlying Conditions:** Issues arising from underlying medical or dental conditions not disclosed or identified prior to the treatment.
- **Additional Costs:** Doctor consultation, radiographs, re-cementations, model fabrications, temporization, transportation, and fixing charges such as re-cementation charges of 800 INR are not covered under the warranty.
**4. Claiming the Warranty**
- **Notification:** To claim the warranty, the patient must notify White Dental Healthcare as soon as any issue arises and carry the original bill and file at the time of the warranty claim.
- **Accompaniment:** The claim should be accompanied by the bill and the original damaged prosthesis. No warranty claim shall be entertained without the original prosthesis in hand.
- **Location:** The warranty claim shall be made through the clinic where the work was done.
- **Evaluation:** Our dental professionals will evaluate the condition of the implant or crown to determine if the issue is covered under the warranty.
- **Treatment Plan:** If the issue is covered, we will provide a treatment plan to repair or replace the implant or crown at no additional cost to the patient.
**5. Limitations of Liability**
- **Extent of Coverage:** The warranty covers only the repair or replacement of the implant or crown and does not cover any associated costs, such as travel or time off work.
- **Compensation:** Our warranty ceases at the replacement of the damaged work. Compensation or any claims of any kind due to breakage of prosthesis will not be entertained.
- **Aesthetic Variations:** The appearance of the replacement prosthesis may not exactly match the initial prosthesis.
- **Fit and Function:** Warranty regarding extension, retention, occlusion, and contact is given only for the perfection of the work in the given model.
**6. Governing Law**
All disputes are subject to the exclusive jurisdiction of courts in Ghaziabad.
**Contact Us**
If you have any questions about our warranty terms and conditions, or if you need to claim your warranty, please contact us at:
- **Address:** AF 15, Aditya City Center, Indirapuram, Ghaziabad
- **Phone:** 0120-4113800
- **Email:** info@whitedental.in
